In order to provide you with support for your trading experience, listed below are several questions that we file on a daily basis.
This list is far from exhaustive, so if there is an issue you still are not sure about, please contact us.
For which clients is the Prime Service for?
We serve financial Brokerage Firms, Investment Funds, Asset Managers, High Net Worth Individuals, Professional Traders, Family Offices, Banks, Financial Institutions, and Corporate Clients.
What are the benefits of Exclusive Capital’s liquidity service?
Exclusive Capital specializes and offers reliable aggregated liquidity from Tier One providers with ultra fast execution at highly competitive spreads. We offer industry leading platforms with access to over 30,000 financial instruments available for trading.
How can I apply for a partnership?
Please contact us by either emailing us at [email protected] or talking to one of our advisors directly at +357 25 255 155 Ext.: 125.
We offer the following platforms MT5, EXCPRO and EXCHANGER.
Do you offer full white label brokerage solutions?
Yes we do, please contact us by either emailing us at [email protected] or talking to one of our advisors directly at +357 25 255 155 Ext.: 125.
What are Portfolio Management Services (PMS)?
Exclusive Capital is licensed to manage clients’ funds in different types of portfolios. Portfolios are baskets of financial instrument holdings on various asset classes. The portfolio’s objective is to generate returns while effectively managing downside risk.
How are the firm’s portfolio managers chosen?
We understand the complexities and risks of managing a portfolio, therefore we only hire highly educated portfolio managers with concrete experience and a demonstrated track record.
Are there any risks involved in portfolio management?
As with all types of investments there are risks involved. However, we strive to effectively manage risks by hiring highly competent portfolio managers, and by utilizing best in class processes and systems. Our investment and risk management committees follow strict operational procedures and all new investment strategies are pre authorized by the investment committee before being implemented.
Are portfolio managers available to speak with clients?
Yes, it is possible for clients to schedule a conference call to speak with the portfolio management team.
We accept investments in EUR, USD and GBP. Although, if you are interested in investing with any other currency we can make arrangement upon specific requests.
What is the minimum amount that can be invested?
We accept investments of 50,000 USD or above, however we may accept lower amounts with our director’s approval.
Do you regularly update your investment strategies?
Yes, we review and may update our investment strategies on a quarterly basis, however during certain times depending on the economic conditions we will review and update our investment strategies more frequently.
What type of investment strategies do you offer?
We offer a variety of high conviction investment strategies with different risk profiles. Our investment strategies range from single asset class focused to strategies trading multiple asset classes with no restrictions to specific sectors or geographical regions. We also specialize in the systematic investment approach, utilizing sophisticated quantitative investment strategies.
What type of markets do your strategies perform well in?
We strive to generate above average returns irrespective of market conditions and direction.
What type of investor are the Asset Management services for?
Our Asset Management services are for individuals and corporations looking for managed investment services with the potential of above average returns and effective risk management procedures.
Additionally they can be used for hedging purposes and as a supplementary service for any financial entity looking to expand its service offering.
Can I design my own investment portfolio?
Yes, we do offer tailored portfolio management services. We can discuss investment ideas, risk parameters and objectives to design and manage a customized investment strategy.
What alternative investments does the firm offer?
By utilizing our resources and extensive global network we can source and offer highly attractive alternative investments in private equity, real-estate, investment funds and other tangible assets.
In what currencies do you accept investments?
We accept investments in EUR, USD and GBP. Although, if you would like to invest in any other currency, we can accommodate special requests.
What financial instruments do you have available?
We have more than 30,000 financial instruments available for trading including Stocks, Indices, Forex, ETF’s and Futures.
How long does it take to process my deposit?
All funding methods are instant except Bank Wire deposits. Bank Wire deposits are processed by us within 24 hours however processing may take from 2-7 working days depending on the client’s bank.
How can I deposit funds into my account?
Log in to your Client Portal on our website -> Click on My Wallet -> Make a Deposit -> Enter Details -> Submit
Can I withdraw using a different method than the one I used for my deposit?
Your withdrawals must be transferred to the same card, e-wallet or bank account used for your deposit.
How can I transfer funds between my trading accounts?
Once you are logged in to the Client Portal on our website, click on My Wallet -> Internal Transfer -> Enter Details (Wallet to Trading Account or Trading account to Wallet) -> Submit Request
My wallet is an internal virtual multicurrency wallet where you can deposit/withdraw or transfer funds on your trading accounts.
What is the Exclusive Capital Client Portal?
The Client Portal is your personal gateway within Exclusive Capital where you can open trading accounts, download trading platforms, upload your verification documents, deposit and withdraw funds.
Where can I find my Client Portal login details?
To log into the Client Portal you will need your registered email address and your own password which you entered during registration, you will also receive an email with your credentials.
How long will it take to verify my documents?
Once all the requirements are met, your documents will be verified within hours. We do however apply a maximum timeframe of 24 hours as we may encounter a higher than usual number of verification requests.
You can follow the path: Client Profile -> My Profile -> Upload Documents.
The maximum leverage is up to 1:30 and 1:200 for professional clients.
Can I trade on my mobile phone or tablet?
Yes, mobile trading is possible with MetaTrader 5. The MT5 App must be downloaded from the App Store or Google Play Store on your Apple or Android device.
Can I access the same account from different computers?
Yes, you can. Simply log in with the same credentials from any computer.
What topics to do you cover under insights?
We cover a range of topics and strive to provide insightful reports on all major economic and geopolitical events. We produce daily market briefs, quarterly outlooks and cover news on certain financial instruments. Upon clients' requests we may produce reports on specific financial instruments.
CONNECT WITH OUR TEAM
Explore the many ways we can help you choose the product that suits you best.